We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
During the performance of our contract, some sensitive data may be transferred through our operating systems. This information can be both in telephone and text formats. We treat this information with the utmost importance and given the sensitivity and possible legal consequences which could be attached to the retention of this material we operate a specific retention period for this area. We will store this information for two years upon completion of the agreed contract with that individual, even if they are part of a corporate contract that covers a wide range of people.
ETC Consult securely stores your data in our system which is protected by password. ETC Consult will keep your contact data for up to 7 years as part of our ongoing customer service that we offer clients. Once this time period has expired, we will delete your data from the CRM System.
For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they stop being customers.
In some circumstances, we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.